FAQ'S

PAYMENT METHOD
  • Credit Card
  • Debit Card
  • PayPal
  • Afterpay (available for NZ, AU, US, UK & Canada Customers)
  • Laybuy (available for NZ, AU & UK Customers)
  • Zip NZ
GET IT NOW, PAY LATER OPTIONS
Retailer Resources - Afterpay - Shop Now. Enjoy Now. Pay Later.
Pay for your purchase over 4 instalments, due every two weeks. You’ll pay your first instalment at the time of purchase, and the remainder every 2 weeks. Afterpay is always zero interest, and there are never additional fees when you pay on time. The only fees are for late payments. We'll email your payment schedule and send notifications so there are no surprises. You’ll know you’ve been approved within seconds. Orders ship as they would with any other form of payment, as quickly as you choose. Delay the pay, not your gratification.

For more information, visit: https://www.afterpay.com

Hurricane Denim
Laybuy lets you receive your purchase now and spread the total cost over 6 weekly automatic payments. Interest Free. Proceed to checkout as normal and select Laybuy as your payment method. 

For more information, please visit: https://www.laybuy.com
SHIPPING

We deliver worldwide so no one is missing out on our awesome product. We dispatch all orders Monday to Friday, on the same business days or within 1 business day. Domestic orders are shipped via NZ Post and normally delivered between 1-3 business days. International orders are shipped via NZ Post or DHL. Please refer to our SHIPPING & DELIVERY for estimated delivery timeframe. Please also be mindful that due to the current global situation, the postal services are experiencing high volumes. Shipments may experience some postal delays which are out of our control. 

Please refer to our SHIPPING & DELIVERY page.

RETURN

We offer a 100% satisfaction guarantee within 30 days of receiving your order if you are not happy with your result after using our teeth whitening kit. If you need to return an item for any reason, you must first send an email to shop@astoundsmile.com and describe the problem. Partial returns will not be accepted. For further details on our money-back guarantee please see our RETURNS & GUARANTEE page.

TEETH WHITENING KIT

6% Hydrogen Peroxide, Urea Peroxide, Glycerin, Propylene Glycol, Aqua, Carbomer, Potassium Nitrate, Cellulose Gum, PVP, Menthol, Sodium Hydroxide.

Our mouth tray is a non-moulding universal tray which is designed to fit our Whitening LED Light. The tray is designed to stop your lips and saliva from removing the gel from the surface of your teeth. It covers both top and bottom teeth for a complete whitening result.

The active ingredient in our whitening formula penetrates the enamel to reach and break down the discoloured molecules on your teeth. By using our innovative accelerator LED Light, which has the same blue spectrum as dentists use, the formula is activated to increase oxidisation. This speeds up the whitening process and allows the formula to remove the deepest of stains, leaving a longer lasting white smile.

Yes, all our products are all completely safe when used as per instructions. Our whitening formula will not damage your gums or the enamel on your teeth.

Most customers see a noticeable difference in the colour of their teeth after the first application. Although, we normally recommend treatments for 10 minutes for at least 7 consecutive days to achieve the best whitening result.

The amount of time your teeth will maintain a certain shade varies from person to person. This is mainly determined by the individual’s daily dental hygiene and diet. After you have achieved your desired result, we recommend one top up treatment twice a month to maintain your white smile and to prevent new stains from building up.

Our products do not cause sensitivity to healthy teeth and gums. We do not recommend using our products if you already have sensitive teeth as there might be an underlying issue causing the sensitivity. In healthy teeth, enamel protects the underlying layer of dentin, which is softer than enamel. The tooth roots are protected by gums. If the enamel is worn down or if the gum line has receded, then the dentin becomes exposed which can trigger pain in sensitive teeth.

  1. Yellow teeth or badly stained teeth caused by smoking, drinking tea and coffee, wine or other coloured beverages such as coca-cola.
  2. Age-related yellow teeth or badly stained teeth.
  3. Light or moderate tetracycline pigmentation teeth and dental fluorosis.
  4. Those who want a whiter and brighter smile.

Unfortunately, we do not recommend using our products while pregnant or breastfeeding.

We recommend consulting with your dentist practitioner prior to using our kit.

We recommend wating until your braces have been removed before starting your teeth whitening treatments for best whitening result.

Our products are safe to use and can remove surface stains that have built up over time on veneers, caps or crowns. Keep in mind our products won’t make your dental work whiter than the original colour.

Yes, our product works on crooked teeth as well. Our mouth tray is a non-moulding universal tray which is designed to fit our Whitening LED Light and cannot be modified. The tray is designed to stop your lips and saliva from removing the gel from the surface of your teeth. Once inserted simply apply pressure to the front of the tray and it will make contact with the surface of your teeth, you can then let go and the gel will stay on the surface of your teeth even though the tray is not making direct contact. You can also use our Whitening Pen to apply the gel directly onto your teeth to make sure that the surface is covered and then insert the tray and light as per normal.

Unfortunately, we do not recommend using our products if you have amalgam fillings. Although our whitening gel is routinely applied to the front surface of the teeth, excessive gel may inadvertently come into contact with amalgam-restored posterior teeth and increase the susceptibility of those amalgam restorations to corrosion and degradation and increase levels of surface mercury. We always recommend seeing a dental practitioner for advice and the options available for you and if you have any questions or concerns regarding your dental work.